Microsoft believes in having a Copilot available across all devices and roles to empower individuals and organisations worldwide to achieve more. By integrating Copilot capabilities into the Microsoft Cloud, they aim to facilitate zero-shot innovation, enabling businesses to increase productivity, creativity, and collaboration. Various partners, including ISVs, startups, and digital natives, are utilising Microsoft's Copilot stack to develop AI solutions that are revolutionising business processes. Microsoft collaborates closely with customers on its open cloud platform to identify AI design patterns, integrate data, and solve challenges efficiently. Security remains a top priority, with Microsoft working diligently to safeguard customer and partner data. Through industry-leading cloud and responsible AI solutions, combined with a focus on security, Microsoft helps organisations unlock opportunities that yield tangible business outcomes. They are proud of their recent achievements, which demonstrate their commitment to enabling AI Transformation and supporting the success of customers and partners across various industries.

 

Microsoft continue to shape the future of industry alongside customers to help them differentiate their businesses. At CES, they showcased how their customers and partners are innovating across the automotive and mobility industry with generative AI to solve deep business problems and create new opportunities, and revealed the Copilot key for Windows 11 PCs. At NRF, Microsoft shared new copilot templates to help retailers incorporate generative AI across the shopper journey while enhancing the experience for store associates and making AI implementation more accessible. Just recently at HIMSS, we announced Microsoft’s role as the technology enabling partner for the Trustworthy & Responsible AI Network, a consortium of healthcare leaders aimed at operationalizing responsible AI principles to improve the quality, safety and trustworthiness of AI in healthcare.

 

Microsoft’s platform

 

Enabling pragmatic AI innovation with Copilot capabilities to deliver immediate value

 Many companies are utilising Copilot for Microsoft 365 to enhance customer interactions and advance key projects. Visa staff are adapting their work methods to better meet client needs, while Banca Transilvania is enhancing efficiency and innovation in customer service. Emirates NBD engineers are tackling complex issues within their development environments, and 96% of early adopters at CommBank report increased productivity with Copilot. Colombia-based Cenit is rapidly adopting Copilot to boost creativity, productivity, and collaboration among employees. Clifford Chance in the UK is automating daily tasks using AI and natural language processing, while Air India developed a plugin for real-time access to flight data for improved decision-making.

 

In Dynamics 365 Customer Insights, Northrop & Johnson saw a 250% increase in charter bookings and enhanced customer engagement. Cineplex saves over 30,000 hours annually with Power Platform and Copilot Studio, reducing ticket refund handling time significantly. Northern Trust modernises its client relations with Copilot for Service, and EPAM Systems utilises Copilot for Sales to enhance sales processes and customer support.

 

Building AI design patterns that bend the curve on innovation and intelligently reason over data to solve business challenges

Icertis utilises Azure OpenAI Service and its AI models along with a vast data lake to identify cost savings, ensure compliance, and mitigate risks in millions of legal contracts. With Azure OpenAI Service as the secure foundation for its supply chain platform, Blue Yonder is harnessing AI and machine learning to provide real-time decision making for businesses across 78 countries.

With Microsoft Fabric, Melbourne Airport is synchronizing flight bookings and ground transportation data to project demand while maintaining efficiency, reliability and safety of its operations. 

 There are many more success stories here 

 

Strengthening cybersecurity foundations with industry-leading cloud and responsible AI solutions

Microsoft’s Secure Future Initiative (SFI) reflects our commitment to continually advancing the built-in security of our products and services. We recently announced the general availability of Microsoft Copilot for Security — the industry’s first generative AI solution designed to help security and IT professionals do their work with greater speed and accuracy. In our latest Copilot for Security economic study, security analysts using the Copilot were 22% faster and 7% more accurate across all tasks, with 97% saying they want to use it again. Our ability to offer this solution to customers is bolstered by more than 100 partners such as Capgemini, Cisco and Darktrace who are committed to working with us to deliver trusted, responsible AI solutions.

 

Organisations worldwide are prioritising AI Transformation to seize AI opportunities. Whether assisting customers in adopting and expanding AI with Copilot capabilities or crafting bespoke AI strategies through Microsoft open platform and partner network, we're honoured to collaborate with you to achieve tangible business results and stand out in your industry. Microsoft's dedication to success is steadfast. They will further strengthen their trusted partnerships and prioritise responsibility and security, enabling you to advance confidently in your AI endeavours. 

 

Source: https://blogs.microsoft.com/blog/2024/04/24/leading-in-the-era-of-ai-how-microsofts-platform-differentiation-and-copilot-empowerment-are-driving-ai-transformation/