What prerequisites licenses are required for Copilot for M365?

  • Microsoft 365 Business Basic/Standard/Premium

  • Microsoft 365 F1/F3

  • Microsoft 365 E3/E5/A3/A5

  • Office 365 F3/E1/E3/A3/E5/A5

  • Microsoft 365 Apps for Business/Enterprise

  • Microsoft Teams Essentials/Enterprise/EEA (European Economic Area)

  • Exchange Kiosk/Plan 1/Plan 2

  • SharePoint Plan 1/Plan 2

  • OneDrive for Business Plan 1/Plan 2

  • Microsoft Planner Plan/Project Plan 3/Project Plan 5/Project Online Essentials

  • Visio Plan 1/Plan 2

  • Microsoft ClipChamp

 

Who can access the Teams Meeting recap created by Copilot?

Internal attendees (from the Microsoft tenant hosting the meeting) invited to the meeting who have a Copilot for Microsoft 365 license can access the Teams meeting recap. External/guest attendees cannot access the recap.

Internal attendees with a Teams Premium license can also access the recap, but they do not get the Copilot chat during or after the meeting.

 

What is the difference between Teams Premium and Copilot for Microsoft 365?

Teams Premium is a subscription plan that offers advanced features and capabilities for Microsoft Teams, such as meeting recordings, live events, phone system, audio conferencing, and more. Copilot for Microsoft 365 is an AI assistant that enhances Teams meetings by providing real-time transcription, summarization, action items, and follow-up reminders. Copilot for Microsoft 365 is not a standalone product, but an add-on feature that requires a Teams Premium license to function. Therefore, you need both Teams Premium and Copilot for Microsoft 365 licenses to get the full benefits of Copilot in your Teams meetings.

 

Can Copilot for M365 access data in third party systems/applications?

Out of the box Copilot for Microsoft 365 can only access data in Microsoft Graph – e.g. only files stored in OneDrive and SharePoint.

You can use Microsoft Graph connectors to enable Copilot to access information in 3rd-party services.

 

What languages are supported by Copilot for M365?

Copilot, Copilot for Microsoft 365, and Copilot Pro support prompts in the following languages:

  • Arabic
  • Chinese (Simplified)
  • Czech
  • Danish
  • Dutch
  • English (United Kingdom)
  • English (United States)
  • Finnish
  • French (Canada)
  • French (France)
  • German
  • Hebrew
  • Hungarian
  • Italia
  • Japanese
  • Korean
  • Norwegian (Bokmål)
  • Polis
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Russian
  • Spanish
  • Spanish (Mexico)
  • Swedish
  • Thai
  • Turkish
  • Ukrainian

Copilot in Excel and Planner only supports Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese (Brazil), and Spanish currently. 

 

The content generated by Copilot is in American English – how do I change this to NZ English?  

There isn’t currently a way to set Copilot to use NZ English at a user or tenant level. If you want Copilot to generate content/responses in NZ English, include that in your prompt.  

 

What file types are supported by Copilot for M365? 

Copilot for Microsoft 365 supports the following file formats: 

  • Microsoft Office Documents: DOC, DOCX, FLUID, LOOP, PPT, PPTX, XLSX 

  • Other Document Types: PDF, ODT, ODP 

  • Text-based Files: RTF, TXT 

  • Images: GIF, JFIF, PJPEG, JPEG, JPG, PJP, PNG, WEBP 

  • Markup and Documentation: ASPX, HTM, HTML 

 

What are the limitations of Copilot for Microsoft 365? 

Copilot in Outlook 

  • Copilot scenarios in Outlook cannot access encrypted emails. Support is coming soon for Microsoft 365 Message Encryption emails for which the ExtractAllowed property is set to true. Other encryption methods like S/MIME or Double Key Encryption will not be supported by Copilot scenarios. 

  • Copilot in Outlook features (Summarize with Copilot, Draft with Copilot, and Coaching by Copilot) can only be used on the user’s primary mailbox. You cannot use these features on shared mailboxes, delegate mailboxes, group mailboxes, or archive mailboxes. 

  • Coaching by Copilot only works on message drafts with at least 100 characters 

  • Copilot may not be able to summarise older messages on long email threads. If this happens the user will get an error/warning messages saying the summary doesn’t include the full thread. This also applies to the Draft with Copilot feature, the drafted response may not represent the entire thread if it's very long.  

  • Currently, the Copilot chat experience doesn’t have context for anything you might select in the Outlook reading pane, nor can it search or extract information from specific Outlook folders. 

 

Copilot in Word 

  • 2,000-character limit prompt limit 

  • When referencing documents, best practice is to provide Copilot documents that are 

  • Shorter than 20 pages 

  • Around 15,000 words or less 

  • You can reference up to 3 files, either Word documents or PowerPoint presentations 

  • For Copilot to generate summaries, the reference content needs to have at least 300 words 

  • Copilot is currently limited to a maximum of around 18,000 to 20,000 words it can process for a single query or prompt for features like generating document summaries and chatting with Copilot 

  • The content of the chat pane isn't saved, so Copilot won't be able to refer to previous interactions there 

  • Copilot may not work well with content containing SmartArt, tables, or charts 

 

Copilot in PowerPoint 

  • Copilot in PowerPoint can create presentations from files – you can reference one file either a word document or PDF 

  • Copilot in PowerPoint can only be used with PowerPoint files (.ppt, .pptx) and needs an internet connection 

  • Copilot in PowerPoint works best with Word documents that are less than 24 MB 

  • Copilot in PowerPoint can only reference files from the Most Recently Used (MRU) – it doesn’t let you browse OneDrive to find your file. Adding them to that list is as easy as opening them up in the appropriate Microsoft 365 app. Once they've been opened, they should appear in the MRU list. 

 

Copilot in Excel 

  • Copilot in Excel can only be used with Excel files (.xlsx or .xslm) saved to OneDrive or Microsoft 365 SharePoint locations with AutoSave turned on. 

  • Copilot in Excel works for Excel tables of up to two million cells. Some skills like formula column suggestions, highlight, sort, and filter do not have a limit on the amount of data you can interact with, but it can take a long time (30+ seconds) to get a response from Copilot when interacting with large tables. 


Copilot in Teams 

  • Copilot can process is 30 days from the most recent message sent 

  • Long meetings (longer than 2hr) may be affected by longer latency compared to shorter ones 

  • Limit questions to topics covered in the chat or meeting. Copilot will not answer unrelated questions. 

 

Can my Copilot chats be deleted? 

You can delete your Copilot for Microsoft 365 interaction history from the My Account portal by going to Settings & Privacy > Privacy > Data options and open the Copilot interaction history section and selecting delete history, then select the Copilot for Microsoft 365 checkbox and select Delete. 

 

Can Copilot in Teams recap in person meetings? 

Copilot in Teams offers the ability to use intelligent speakers in Teams room devices, These speakers can identify and differentiate the voices of up to 10 people in a meeting, and associate them with their names and profiles. This way, Copilot can create a more accurate and personalised transcript of the meeting, as well as capture the speaker attribution and emotion. The intelligent speakers also work seamlessly with the Teams meeting feature, allowing participants to join, leave, mute, or unmute the meeting with voice commands. Copilot can also provide live captions, summaries, and action items for the meeting, as well as follow-up tasks and reminders. 

 

Copilot

What file types are supported by Copilot? 

Copilot supports the following file formats: 

  • Documents: PDF, DOCX, XLSX, PPTX 

  • Text-based Files: RTF, TXT, CSV, LOG, INI, CONFIG 

  • Images: GIF, JFIF, PJPEG, JPEG, JPG, PJP, PNG, WEBP 

  • Audio: WAV 

  • Programming Languages: PY, JS, JSX, JAVA, PHP, CS, C, CPP, CXX, H, HPP, M, COFFEE, DART, LUA, PL, PM, RB, RS, SWIFT, GO, KT, KTS, R, SCALA, T, TS, TSX 

  • Shell Scripts: BASH, SH, ZSH 

  • Markup and Documentation: HTML, CSS, MD, RMD, TEX, LATEX 

  • Database Languages: SQL 

  • Data Serialisation Formats: IPYNB, JSON, TOML, YAML, YML 

 

What are the requirements for Copilot with Commercial Data Protection? 

Enterprise/Business Customers: 

  • Microsoft 365 E3 or E5 

  • Microsoft 365 F1 or F3 

  • Microsoft 365 Business Standard, Premium, or Basic 

  • Microsoft 365 Apps for enterprise or business 

  • Office 365 E1, E1 Plus, E3, E5, or F3 

Education faculty and higher ed students (18+) 

  • Microsoft 365 A1, A3, or A5 

  • Office 365 A1, A3, or A5 

 

What browsers is Copilot available in? 

Copilot supports Microsoft Edge (desktop and mobile) and other major non-Microsoft browsers like Chrome, Firefox, and Safari. 

 

Copilot for Sales 

What prerequisites licenses are required for Copilot for Sales? 

  • Microsoft 365 Business Standard/Business Premium 

  • Microsoft 365 E3/E5 

  • Office 365 E3/E5 

 

Copilot for Service 

What prerequisites licenses are required for Copilot for M365? 

  • Microsoft 365 Business Standard/Business Premium 

  • Microsoft 365 E3/E5 

  • Office 365 E3/E5