Meet our expert this month, Lloyd Kenny, a Solutions Architect for our Unified Communications and Pro AV business unit. Lloyd works with partners to de-mystify solutions and provide guidance through the complexities of vendor solutions.
With a growing portfolio of vendors, the Dicker Data Unified Communications and Pro AV business unit can scope tailored audio and video setups that align with customer collaboration goals, workspace layouts, and technical requirements. Whether they need crystal-clear audio for hybrid meetings or reliable devices for a noisy open-plan office, Lloyd can provide expert pricing guidance that balances performance and budget, ensuring customers make informed, cost-effective decisions. From upgrading existing infrastructure to building a solution from scratch, the team at Dicker Data is the go-to resource for all things AV and UC - from strategy to specs and pricing.
Q: Why should businesses be paying attention to the lifecycle of their meeting room technology?
Meeting room video systems aren't a one and done investment. Like most workplace technology, they have a defined lifecycle and will eventually reach end of support.
In September, Microsoft's certification of the A10 platform came to an end, bringing renewed focus to the supportability of older Android-based meeting room solutions. Where systems are unable to update firmware or move to more recent versions of Android, organisations need to be aware that they may no longer benefit from the latest platform features, functionality or security updates.
Understanding where your meeting room technology sits within its lifecycle can help avoid unexpected challenges and ensure collaboration spaces continue to deliver the experience users expect.
Q: How do you choose the right headset for different users?
Headsets are highly personal devices, and what works well for one person may not be the best fit for another. When selecting a headset, it's important to consider both workstyles and workspaces.
Over the years, the number of available options has continued to grow, with new models entering the market and making the decision process more complex rather than simpler. As a result, many users default to the devices they're already familiar with rather than evaluating what best suits their current needs.
With the new HP Poly Mission series and HP Poly Focus 6 series headsets, HP has taken the opportunity to refresh and rationalise its portfolio, helping simplify what has become an increasingly complex range of options.
Q: Why is device management becoming increasingly important for IT teams?
Having access to a platform that can manage workforce communication devices, regardless of where those devices are located, helps create a better experience for both end users and IT teams. In reality, many organisations rely on multiple management tools, with different platforms specialising in different device types or use cases. However, reducing the number of management tools wherever possible can simplify administration and provide significant advantages to support teams, helping minimise complexity and keep issues to a minimum.
When evaluating management platforms, it's also important to consider the reporting and usage insights available. Access to meaningful data allows organisations to move beyond reactive device management and take a more proactive approach to optimising workplace technology and broader business environment. With a range of management platforms available through Dicker Data, partners can choose the approach that best aligns with their customers' requirements.
Need help navigating your next Unified Communications or Pro AV project? Whether you're looking for a competitive quote, product recommendations, hands-on demos, or end-to-end solution design and deployment, Lloyd and the Dicker Data Pro AV and UC team are here to help. With the expertise to simplify complex requirements and guide you through every stage, the team can help deliver the right outcome for your customers.
📧 uc.sales@dickerdata.co.nz
