Transitioning EA Customers to CSP

What's changed and how to have the conversation
In November 2025, Microsoft removed volume-based discounts across EA pricing tiers (Levels A–D) for Online Services, which leaves customers at risk of paying the full standard price. 

What the new landscape means
for your EA customers 
 

For many mid-sized organisations, EA is now less financially attractive than CSP. 

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If their pricing included volume discounts, they're likely paying more now – and that gap will widen at renewal 

arrow-1  There's less room for negotiation and less flexibility overall 

arrow-1  On-prem software pricing stays the same, but cloud services are affected 

arrow-1  Annual upfront invoicing with no monthly payment options 

arrow-1  Premier support requires additional investment starting at ~$50K USD annually 

Why CSP makes sense for EA customers 

 

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Competitive pricing with more options

CSP now offers three-year subscription terms for Microsoft 365 E3/E5 and Teams Enterprise SKUs. These can be billed upfront or annually – with 10% promotional discounts available for a limited time for customers new to E3 or E5 (minimum 100 licenses, three-year term). For Azure, partners earn upfront channel margin plus incentives and rebates on consumption.


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Flexibility to scale  

CSP offers flexible subscription options. Customers can add capacity when they need it, without waiting for renewals. 


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Simpler transitions 

The channel transfer tool in Partner Center makes it straightforward to renew EA subscriptions directly into CSP. You can keep existing SKUs, align renewal dates and avoid double billing. 


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Better support at no extra cost  

CSP customers get 24/7 Microsoft Premier Support through your Dicker Data relationship – no separate $50K investment required. 

The transition process

Moving from EA to CSP is straightforward, and Dicker Data's licensing team can support you through each step: 

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Review current state
– Map existing EA subscriptions and renewal dates 

arrow-1  Identify alignment – Match current SKUs to CSP equivalents 

arrow-1  Plan timing – Align transition with EA renewal to avoid overlap 

arrow-1  Execute transfer – Use Partner Center channel transfer tool 

arrow-1  Ongoing management – Consolidated billing and streamlined provisioning from day one 

Ready to transition your
EA customers? 

arrow-1  Download the go-to-market resources here or talk to our team about opportunity identification and transition planning. 

Sign in with your Dicker Data account to access the resources   

 

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Scenario 1: Security Foundations

M365 Business Standard to M365 Business Premium 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation

Scenario 2: Information Protection

M365 Business Premium + Microsoft E5 Information Protection  

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 3: Identity Protection

M365 Business Premium + Microsoft Entra ID P2 Add On 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 4a: Data Protection

M365 E3 + M365 E5 Compliance Mini Bundle (Information Protection & Governance) 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 


Scenario 4b: Threat Protection

M365 E3 + M365 E5 Security Mini Bundle (Advanced Threat Detection & Response) 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 5: All-in-one Enterprise Security, Information Protection & Governance

Upgrade from M365 E3 to M365 E5  

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 6: All-in-one Enterprise Security

M365 Business Premium + M365 E5 Security Mini Bundle (Advanced Threat Detection & Response) 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Need help? 

Our expert local licensing team are here to help.