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solutions and services offerings

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Secure your customers

Cybersecurity is not something imposed - it is a collaborative effort. Defend believes in achieving strong security outcomes through innovation and thought leadership. Cybersecurity is viewed not as a barrier, but as a strategic enabler that supports business growth. By simplifying complexity and working alongside clients, the team helps accelerate their journey toward greater cyber resilience.
Rather than starting with security tools, the approach begins with building business-enabled, resilient services. The goal is to ensure that security enhances user experiences, not obstructs them.
Defend recognises the importance of financial transparency. Each engagement includes clear validation of the security investment, highlighting both the tangible benefits and the potential financial impact of a breach. This ensures clients have full visibility into their cybersecurity strategy at every stage.

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Enterprise-grade security solutions made simple 

As New Zealand’s leading cybersecurity provider, Defend delivers tailored, fully managed solutions that help organisations of all sizes strengthen their digital resilience. Their expert team works alongside clients to assess risk, implement controls, and align with global standards—without the complexity.

Through The DEFEND Way, they focus on measurable outcomes, ensuring every security investment delivers real value. Whether it’s 24/7 threat detection, advisory services, or transformation support, Defend empowers businesses to navigate today’s cyber landscape with confidence and clarity.

Tailor your customers’ security needs

with Guardian XDR for business

Unlock the full potential of your Microsoft 365 Business Premium investment with Guardian XDR for Business—a 24/7 managed detection and response solution built to strengthen your cybersecurity posture and safeguard your business from evolving threats.

We know that for small and medium-sized businesses, the challenge isn’t just why to invest in security—it’s where and how to do it effectively within tight budgets. That’s why Guardian XDR is purpose-built to deliver enterprise-grade protection without the complexity, helping you stay resilient and secure while maximizing ROI.

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MDR (Managed Detection and Response)
Comprehensive protection focused on advanced threat detection and containment, ensuring coverage for key components in the customer's environment.  Includes both detection and Incident Response (IR) to rapidly address threats and minimize downtime. The inclusion of a single firewall adds additional value to this package by enhancing network security.
Coverage
Microsoft Defender for Endpoint, Entra ID, servers, and one firewall (if required). This package is a great starting point for managing security and is an excellent fit for SMB environments.
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MXDR (Managed Extended Detection and Response)
Comprehensive protection across both Microsoft and non-Microsoft environments, leveraging Microsoft and third-party security tools. This package offers extended threat detection, response, and containment, with optional integration of additional data resources based on the number of data sources. The service includes both detection and response capabilities, including Incident Response (IR), to proactively address threats and provide robust defense. 
Coverage
Full Microsoft Defender suite with optional integration of additional data resources based on the number of data sources.

New Zealand's Award Winning Cybersecurity Leader 

Backed by a team of over 160 seasoned experts, Defend is built on a simple promise: every dollar invested in cybersecurity should drive meaningful, measurable impact. This isn’t just about protection - it’s about performance. Defend ensures that security investments translate into real business outcomes, helping organizations stay resilient, efficient, and ahead of evolving threats.

Key Performance Metrics: 

3 minutes
Mean Time to Acknowledge (MTTA)

Rapid threat acknowledgment to minimise risk

17 minutes
Mean Time to Close (MTTC)

Efficient threat resolution for minimised impact.

55%
Incidents Closed by Automation

Leveraging automation to enhance response efficiency and reduce manual intervention.

How do we help?

Dicker Data ensures a seamless onboarding process and actively supports partners throughout the customer journey. From pre-sales assistance, proposal creation, and tailored presentations, to comprehensive guidance through every stage of the sales cycle, we are committed to your success. Contact us for more information.

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Darren Bennett
Partner Technology Strategist
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Andrew O'Young
Modern Work Presales Specialist
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Saeed Nouri
Cloud Solution Architect
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Mikki Chopra
Cloud Solution Architect
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Asha Bhattacharya
Azure Specialist

Contact Us

Connect with our team to learn more about our partnership with Defend and how you can offer your customers Microsoft-verified Managed Security solutions.