Microsoft EA Renewals
What’s Changed and Why CSP is the Smarter Move
The Changing Landscape
If you’ve worked with Microsoft licensing before, you’ll know the Enterprise Agreement (EA) has long been the go-to for larger organisations—typically those with 500+ seats. It’s offered predictable pricing, simplified management, and access to a wide range of Microsoft products and services.
But Microsoft is shifting the landscape. EA renewals are being handled differently, and while that might feel like a shake-up, it’s actually a great opportunity—especially for indirect resellers.
What's changed?
Microsoft has made some big moves recently that are reshaping how customers buy and renew their licensing agreements. Here’s what’s new:
EA Pricing Is Being Standardised — and It Might Cost More
From 1 November 2025, Microsoft is removing volume-based discounts across EA pricing tiers (Levels A–D) for Online Services. Instead, all customers will pay a single, standardised price—the same one listed on Microsoft.com.
What does that mean?
Customers who previously benefited from Level B, C, or D pricing may see price increases
There’s less room for negotiation, and less flexibility overall
On-prem software pricing stays the same, but cloud services are affected
For many mid-sized organisations, this makes EA less financially attractive, especially when compared to CSP.
CSP Now Offers Multi-Year Pricing—and It’s a Game Changer
To support customers moving away from EA, Microsoft has introduced three-year subscription terms in CSP for Microsoft 365 E3 and E5 (with or without Teams), plus Teams Enterprise SKUs.
These can be billed:
Upfront for three years
Annually or triennially, depending on what suits the customer
There are also currently 10% discount promotions available for new-to-E3 or E5 customers on these three-year terms. So not only is CSP more flexible—it’s also more cost-effective.
Moving to CSP Is Easier Than Ever
Microsoft has made it simple to move customers from EA to CSP using Partner Center.
You can:
Use the channel transfer tool to renew EA subscriptions directly into CSP
Keep existing SKUs—even if they’re end-of-sale
Align renewal dates and avoid double billing
Automate upgrades and apply promotions with ease
It’s a smooth, partner-friendly process that makes CSP a no-brainer for many customers.
Why CSP Is the Better Fit
While Microsoft also offers the Microsoft Customer Agreement for Enterprise (MCA-E), it’s more transactional and lacks the flexibility and partner engagement that CSP provides. For most customers, CSP is the better fit.
It gives them:
-
More control over their licensing
-
Flexible billing options
-
Access to ongoing support from trusted partners
-
Better alignment with cloud-first strategies

Partner Opportunity
As Microsoft nudges customers toward CSP, partners can step in as trusted advisors and unlock new revenue streams.
What’s in It for Partners? Revenue Growth: With EA pricing standardised, CSP becomes a more attractive option—especially with multi-year terms and promotions that boost long-term revenue and upsell potential.
Stronger Customer Engagement: CSP gives partners control over the customer relationship, enabling ongoing support, flexible billing, and trusted advisory roles.
Simplified Transitions: Tools like channel transfer make EA-to-CSP migrations smooth, reducing admin and aligning renewals with ease.
Service Differentiation: Partners can bundle licensing with services like training and consulting, creating unique offerings that drive loyalty and margin.
Promotions & Incentives: Microsoft is backing CSP growth with discounts and incentives—helping partners win deals and expand their footprint.
Scalable Opportunity: The 300–2,400 seat range is ideal for CSP, giving partners a clear path to scale with tailored, cloud-first solutions.
How We Can Help
We’re here to help you make the most of this shift. Whether you’re identifying the right customers or guiding them through licensing decisions, we’ve got the tools and expertise to support you.

Licensing Experts
Our team knows the ins and outs of EA, CSP, and MCA-E—and we’ll help you position CSP as the smarter choice.

Renewal Strategy
We’ll work with you to build a plan that makes transitions smooth and stress-free.

Sales Enablement
From talking points to tools, we’ll equip your team to have confident, value-driven conversations.
Let’s Make It Happen
EA renewals might be changing, but that doesn’t mean opportunity is disappearing. It’s just shifting. By focusing on the right customer segments and leaning into CSP, indirect resellers can build stronger relationships and deliver real value.
Keen to explore how we can support you and your customers?