INDIRECT CSP PARTNER

 

Changes ahead for
Indirect CSP Resellers

We've got you covered

As your trusted Indirect Provider, we're committed to helping you navigate Microsoft's evolving CSP program with minimal disruption. We've reviewed the changes, and the good news is that many of our partners will benefit from the new incentive structure. 

whats-changing

for Indirect CSP partners?

 

From 1 October 2025, Microsoft is implementing new requirements for Indirect CSP Resellers: 


Revenue and authorisation requirements 

 

arrow-1 Active Microsoft Partner account in Partner Center with a valid MPN ID Accepted Microsoft Partner Agreement (MPA)
 
arrow-1 Complete and validated business profile in Partner Center 

arrow-1 Security and compliance alignment, including readiness to operate under GDAP (Granular Delegated Admin Privileges) 

arrow-1 Ongoing customer engagement and activity 

arrow-1 Minimum of USD $1,000 Total Trailing 12-Month (TTM) billed revenue at the reseller tenant level. This has now been formalised as a required threshold to demonstrate active transacting behavior in the program.
 
Partner offboarding process 
 
Partners that do not meet the requirements above are currently being offboarded directly by Microsoft. Affected partners will receive an email from microsoft-noreply@microsoft.com with one of the following subject lines: 
  • “MPA and CSP notice of suspension and termination proceedings” 
  • “Update on your Microsoft Business Relationship with <your company name>"
  • “Notice of Microsoft Business Relationship with <your company name>”
 
 
What to do if you receive an offboarding notification 

 

If your partner organisation receives an offboarding notification, it is critical that you act immediately. We recommend the following: 
 
  1. Check whether you meet Microsoft’s new revenue and authorisation requirements (above) 
  2. If you believe that your organisation meets these requirements, check whether Microsoft has flagged any verification or compliance actions on your account in Partner Center, and complete any outstanding actions: 

    Check for Verification or Compliance Issues 

    • Visit partner.microsoft.com and sign in to Partner Center using your Global Admin or Account Admin credentials (note, only users with specific roles (e.g., Global Admin) can update legal business details. 
    • Open Account Settings 
    • Click the gear icon (⚙️) in the top-right corner 
    • Select “Account settings” from the dropdown menu and navigate to “Legal Info” 
    • Under the “Account settings | Legal Info” section, review both the “Partner” and “Reseller” settings: 
    • Verification status  
    • Should say “Authorized” 
    • If status says “Rejected”, select the “Fix Now” button and follow the prompts 
    • Submit the changes and wait for Microsoft to reassess your profile. 
  3. If there are no actions flagged, log a Support Ticket in Partner Center, requesting for Microsoft to reassess your account. 
We’re here to help 
Please be aware that CSP offboarding is a Microsoft initiated process outside of Dicker Data’s control. However, our team is available to support you if you have any questions or concerns, just contact our team.  
Good news on incentives eligibility 

The standout positive change is the new pathway to earning incentives. From October 2025, you can qualify for CSP incentives by achieving either: 

arrow-1  A full Solutions Partner Designation OR 

arrow-1  A minimum of 25 partner incentive capability score points (specific to the solution area) 


This opens up incentive opportunities to many more partners who previously couldn't qualify without a full designation!

Additional requirements include standard CSP authorisation and $25,000 USD TTM revenue at the Partner Location Account level.  

How Dicker Data supports your success 

As your Indirect Provider, we're here to ensure these changes become opportunities rather than obstacles: 


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Incentive maximisation 
  • Regular reviews of your incentive score progress and opportunities 
  • Guidance on how to increase your capability score to reach and exceed the 25-point threshold 
  • Support to help you achieve full Solutions Partner designations when appropriate 

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Security compliance support  
  • Step-by-step assistance to meet Microsoft's security requirements
  • Education to help your team understand and implement MFA and security best practices 
  • Proactive alerts about security compliance issues 

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Business continuity assurance 
  • Streamlined processes to ensure you maintain your authorisation status 
  • Regular check-ins to validate your revenue tracking and compliance 
  • Early intervention if you're at risk of falling below thresholds 

With you every step
of the way  


Our relationship with you is our top priority. We understand these changes create uncertainty, but you can be confident you're in good hands with Dicker Data as your Indirect Provider.  

You can trust that our close collaboration with Microsoft will mean we’re able to share more information about these changes, as soon as Microsoft releases it. Our Microsoft specialists are ready to answer your questions, provide personalised guidance and ensure your business thrives through these changes.  

Asset 19What we find when dealing with Dicker Data in this space is it's the unvarnished truth, it's not a generic rhetoric people can pull from online. There's a degree of care we're getting across that makes it feel genuine. It's an actual collaboration into our customers and that allows us to respond much more quickly.​

 

Charles St Clair, Liquid IT Limited 

Liquid

 

Need support?   


We’re right here to help. Our expert Microsoft team is on-hand and ready to explain the changes and to help you to unlock new revenue and profitability opportunities. 

 

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With Dicker Data, we’re in safe hands. They are all about relationships and translating technology into human experiences. They shepherded us through everything and helped us navigate the Microsoft Portal – all of a sudden, the Microsoft tap started to flow.

Stephen Doney, Vendor & Client Relationship Manager, CMTG 

 

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We have a truly strategic relationship with Dicker Data. Nothing is too much trouble – it’s a two-way street, and we certainly sense they want to be a part of it. They are ready, willing and able every time. We would not be where we are now without their support.

Ian Nearhos, Head of Strategy, Truis

 

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Dicker Data helps us navigate the Microsoft Partner Portal and make sure that we leverage all available programs – there’s just too many for us to look after ourselves. We really lean on the Dicker Data relationship there.

James Xuereb, Strategic Partnerships Manager, CNS 

 

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We have regular meetings with our Dicker Data Partner Manager to understand the product roadmap. Knowing the future of Microsoft’s plans, such as Copilot, helped us develop a new product that was close to commercialisation within six weeks. That wouldn’t happen without Dicker Data and Microsoft’s knowledge and expertise.

John Caruso, CEO, Commuserv   

 

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It’s really exciting that we can leverage Dicker Data's experience in Microsoft with the security and Co-Pilot space. 

Bernard Moran, Chief Executive Officer, Virtual IT Group

 

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