In today’s fast-paced world, customer expectations are all about speed, convenience, and personalised experiences. How customers experience delivery of services plays a key role in how customers perceive and remember your brand and product – long after the sale is made.
Dicker Data distributes a wide portfolio of products from the world’s leading technology vendors and sells exclusively to a valued partner base of 2,000 resellers. As part of our value-added services to our reseller community, Dicker Data provides instant access to end-to-end customised drop shipment capabilities, delivering your customer’s orders at their doorstep, no matter where in New Zealand.
Partnering with some of New Zealand’s largest logistics providers, Dicker Data provides access to industry-leading and competitive freight options and service levels to suit your customer requirements. Here is what you need to know to leverage Dicker Data’s drop shipping capabilities.
Customised and end-to-end delivery services
Dicker Data’s drop shipping is a FREE logistics and supply chain shipping program instantly accessible to our reseller partners. The specially designed offering delivers your customer’s technology products directly to their doorstep, without requiring you to hold or forward the stock.
Taking it a step further, we can personalise the experience so it's tailored to your brand. We can place your reseller logo on Dicker Data's delivery docket, with all pricing removed, so that it appears to your customer that the shipment has come directly from you. We issue a digital copy of the delivery docket for every order, enabling you to see exactly what your customers will receive.
From customised branding on delivery dockets to fully configured devices, whether you are shipping one product or a thousand, Dicker Data’s drop ship program is highly scalable. We enable reseller partners of all sizes to deliver products directly from our distribution centre straight to your customer.
Representing your brand with speed and customisation
With zero-touch and contactless delivery options across New Zealand, our drop shipment capabilities are supported by a team of Dicker Data’s IT logistics specialists, delivery drivers and partnerships with leading logistics providers. We offer competitive freight options and service levels to suit your customer requirements.
Across New Zealand, Dicker Data helps our resellers deliver anywhere, with easy shipment tracking systems using the Dicker Data order number as a reference with the logistic partner we've entrusted your order to.
Configuration and consolidation capabilities
With Dicker Data’s dedicated Configuration and Staging Services, customer orders can arrive on-site fully configured, tested, and ready for deployment.
By holding a large range of options and spare parts, Dicker Data can reduce vendor configure-to-order times from 6+ weeks to 48 hours, enabling you to deliver to your customers sooner.
Box consolidation at the time of configuration also simplifies the installation and delivery for customers. Receiving a single box helps to streamline an effective and efficient drop ship experience.
How does Drop Shipping work?
Send an email to firstname.lastname@example.org with your account code in the subject line - e.g. "Drop Ship Logo - Account 123456"
Attach a copy of your logo to the email. If you want to include your contact details on the documents we send with your orders, please include the details in the logo image you send to us.
One of the Dicker Data team will confirm once your logo has been added to your delivery dockets. Once you receive this confirmation all of your future orders will ship out with the logo you supplied on them.
To get started on your drop ship strategy speak to our team for assistance. Email email@example.com