for direct-bill CSP partners?
Microsoft is implementing a range of strict new requirements that will impact many direct-bill CSP partners effective 1 October 2025. To start with, these include:
Higher revenue threshold: You'll need to generate at least $1M USD in annual CSP revenue (up from the current $300K), excluding perpetual software. Mandatory support investment: Direct partners must maintain a Microsoft Support Plan (Advanced Support for Partners or Premier Support), an investment of approximately $25,000+, annually. Greater security requirements: With the need to achieve and maintain a security score of >80 More compliance requirements: You'll need to offer at least one managed service or IP solution, provide a scalable marketplace, earn a Solutions Partner designation and pass annual operational assessments – big asks for many smaller teams. Acquire a Microsoft Support Services Designation as of FY27
For many partners, these changes will require significant investment and business model adjustments.
But with Dicker Data on your team, there's a strategic path forward.
What we find when dealing with Dicker Data in this space is it's the unvarnished truth, it's not a generic rhetoric people can pull from online. There's a degree of care we're getting across that makes it feel genuine. It's an actual collaboration into our customers and that allows us to respond much more quickly.
Charles St Clair, Liquid IT Limited
ANZ’s #1 Microsoft
Cloud specialists
- Leading ANZ distributor for Microsoft 365, Copilot, Azure and Biz Apps
- Largest local dedicated team comprising of 50+ Microsoft specialists
- 5 Microsoft Certified Trainers, Microsoft MVP’s and 80+ certifications across the team
Deep technical and commercial support
- Dedicated Partner Development Managers who understand your business goals
- Technical specialists across Azure, Modern Work, Security, AI and Business Applications
- Pre-sales support to help you win more deals
- Detailed licensing guidance to optimise customer value and your margins
Streamlined
operations and costs
- Save approximately $25,000+ annually by eliminating the Microsoft Advanced Support for Partners Plan requirement
- Access our user-friendly Cloud Marketplace for zero-touch provisioning
- Comprehensive billing tools with flexible payment options
- Full NCE transition support and customer migration assistance
- 24/7/365 CSP support with 1-hour response time backed by Microsoft Premier Support
Marketing acceleration
- Customised lead-generation campaigns built for your specific audience
- Co-branded assets and sales tools tailored to your offering
- Co-funded marketing programs and support plans
- Marketing-as-a-Service to augment your team's capabilities
Strategic growth programs
- Structure pathways to success with Microsoft
- Cloud readiness assessments and deployments
- Partner-to-partner connections through Solution ConX
- Training and certification-as-a-service
- Data-driven insights to identify growth opportunities
Dicker Data understand us, you’re invested in our business and what we are trying to achieve and that's the goal in any kind of partnership.
Waruna Kirimetiyawa, Lancom Technology
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With Dicker Data, we’re in safe hands. They are all about relationships and translating technology into human experiences. They shepherded us through everything and helped us navigate the Microsoft Portal – all of a sudden, the Microsoft tap started to flow.
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We have a truly strategic relationship with Dicker Data. Nothing is too much trouble – it’s a two-way street, and we certainly sense they want to be a part of it. They are ready, willing and able every time. We would not be where we are now without their support.
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Dicker Data helps us navigate the Microsoft Partner Portal and make sure that we leverage all available programs – there’s just too many for us to look after ourselves. We really lean on the Dicker Data relationship there.
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We have regular meetings with our Dicker Data Partner Manager to understand the product roadmap. Knowing the future of Microsoft’s plans, such as Copilot, helped us develop a new product that was close to commercialisation within six weeks. That wouldn’t happen without Dicker Data and Microsoft’s knowledge and expertise.
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It’s really exciting that we can leverage Dicker Data's experience in Microsoft with the security and Co-Pilot space.
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