Microsoft

Latest M365 News

New annual revenue requirement for CSP indirect resellers

Beginning April 1, 2024, existing Cloud Solution Provider (CSP) indirect resellers must have a minimum of $1000 USD in trailing 12 months (TTM) CSP revenue (including Perpetual Software) at the reseller tenant level in each of the CSP regions in which they sell. The revenue requirement must be met annually, on the reseller's tenant onboarding anniversary date, for the reseller to remain authorised to transact as a CSP.

This requirement applies only to CSP indirect reseller tenants that have been authorised for at least one year.

 

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Great Expectations: Making Hybrid Work Work

The Work Trend Index provides data-driven insights to help people and organizations thrive in a rapidly changing world.

 

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Do More with Less Campaign for SMBs

Microsoft launched the new Do More with Less Campaign for SMBs to enable partners to grow revenue by acquiring new customers and upgrading existing customers to more premium products. The “SMB New Customer and Upsell Promo” offers a low-risk monthly commitment on any of the following products: Microsoft 365 Business Basic. Microsoft 365 Business Standard,  Microsoft 365 Business Premium, Microsoft 365 Apps for Business, Microsoft Teams Essentials and Microsoft Defender for Business

 

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FY23 Incentives and investments

Microsoft’s partner incentives portfolio is designed to reward partners for participating in our ecosystem and collaborating with Microsoft to ensure customer needs are met. Learn how our incentives complement partner business models to accelerate digital transformation.

 

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From enabling hybrid work to creating collaborative experiences—here’s what’s new in Microsoft 365

Now that hybrid work is just work, the challenge for organizations is to balance employee demands for flexibility with business needs. More than ever, today’s shifting macroeconomic environment requires maximizing productivity while reducing costs. The digital imperative for every organization is to deliver integrated technology solutions powered by data and AI to help employees work better and smarter.

 

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From Viva Sales to new Office experiences—here’s what’s new in Microsoft 365

The ways we work have changed dramatically over the past several years, and those changes go so much further than whether work happens at home, in an office, or somewhere in between. In this collaboration-first world, every organization needs a digital fabric that binds people together—from the C-suite to the frontline, and across every role and function.

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How Microsoft Teams uses AI and machine learning to improve calls and meetings

As schools and workplaces begin resuming in-person operations, we project a permanent increase in the volume of online meetings and calls. And while communication and collaboration solutions have played a critical role in enabling continuity during these unprecedented times, early stress tests have revealed opportunities to improve and enhance meeting and call quality.

 

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Introducing Microsoft Defender: A new Microsoft 365 online security app for you and your family

Everyone deserves to feel safe online. Securing your personal data and devices is more challenging than ever. Increasing malicious threats, more time online, and many connected personal devices can leave us feeling vulnerable. It’s time for online security that provides simplified and secure protection to meet you where you are.

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M365 Partner Resources

Partner journey map: Journey to Cloud Solution Provider (CSP) new commerce

This document lists the key milestones in our journey to Cloud Solution Provider (CSP) new commerce and highlights the actions that partner organizations should take.

You’ll find information about CSP new commerce capabilities thar are available now and what’s planned over the coming months.

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Support Process Documentation

This document provides our partners a clear guide on the Dicker Data/Microsoft Support Process and who to contact when raising a support case. 

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Partner Sales Enablement website. 

Introducing the new Partner Sales Hub, which brings together key sales training opportunities and resources designed to help your sales people sharpen their sales skills and expand their knowledge on effectively selling Microsoft solutions.

 

Microsoft Certification Poster

No matter your experience level, you can advance your career and demonstrate your achievements through industry-recognized Microsoft Certifications.

 

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NCE Migration Tool Guide

Updated Dicker Data NCE Migration tool guide, to assist you with migrating NCE licenses in the Dicker Data portal.

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NCE Operations Guide

Updated Dicker Data  guide, to assist you with navigating NCE licenses in the Dicker Data portal.

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Microsoft 365 Licensing Mapping Tool

A collection of Microsoft 365 Licensing Diagrams and reference material, regularly updated as product names, feature inclusions, and license types change.

Each diagram illustrates the key features and overlap between different license types. The diagrams load in your browser and you can click on the feature tiles to navigate to official online documentation. There are many more features to explore, described within this user guide.

 

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Microsoft 365 Business Premium Partner Playbook and Readiness Series

The Microsoft 365 Business Premium Partner Playbook provides practical guidance for partners about how to build a profitable managed services practice. It includes:

Real-world examples of successful managed service offers from industry experts and peers.  Technical enablement and checklists from Microsoft experts.  Sales enablement and customer conversation aids to help you market your solution

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Building a profitable practice with Microsoft Teams Rooms for SMB

The Teams Rooms for SMB partner playbook provides practical guidance for partners about how to build a profitable managed services practice. It includes:

An on-demand partner bootcamp to help you get started. Sales enablement and tools to help you market your solution. Technical enablement and checklists from Microsoft experts. Deployment resources to provide a seamless customer experience


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Engage more customers with the new Microsoft Teams Essentials standalone app

As the world embraces a new hybrid workforce, we’ve seen a shift in customer needs. Small businesses especially are transforming quickly, giving you the chance to tap into these new opportunities. This is why we are now offering you, our partners, the best solution available to answer customer demand.

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Microsoft SMB Workshops

Use these Microsoft-funded demand-generation events to drive customer interest in net-new “Dark to Cloud” small and medium business (SMB) customer acquisition. Aligned with Microsoft SMB solution plays, these partner-led workshops have been designed by Microsoft to help you demonstrate value, build customer intent, and accelerate opportunities for Modern Work and Security.

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Microsoft 365 Lighthouse

Now generally available, Microsoft 365 Lighthouse helps managed service providers to secure devices, data, and users at scale for small and medium businesses (SMB) that are using Microsoft 365 Business Premium, Microsoft 365 E3, or Microsoft Defender for Business. It simplifies onboarding and management of Microsoft 365 Business Premium tenants into a unified portal, provides a view of customer environments, and recommends minimum configuration baselines.

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Microsoft Defender for Business partner kit

Microsoft Defender for Business is an enterprise-grade endpoint security solution, designed to protect businesses with up to 300 employees against sophisticated cyberthreats. It‘s included in Microsoft 365 Business Premium and available as a standalone SKU. As a Microsoft partner, you will also enjoy the benefits of Microsoft 365 Lighthouse integration and you‘ll be able to support customers across a range of platforms and devices.

 

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Dicker Data SPLA Portal Guide

Updated Dicker Data  guide, to assist you with SPLA in the Dicker Data Portal

 

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Upcoming Events

  • May 2024
365

WNMW: What’s new in Modern Work?

Join for technical specialists to cover the latest features and updates across the Modern Work landscape, and ensure your IT team, employees and customer get the most out of the platform experience. 

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Prepare Your Organisation for Microsoft Copilot for Microsoft 365

Microsoft 365 Virtual Training Day: Prepare Your Organisation for Microsoft Copilot for Microsoft 365

Thursday, 2 May 2024 - 3:00 - 4:45 PM NZDT

 

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft 365 Virtual Training Day from Microsoft Learn. Join us at Prepare Your Organization for Microsoft Copilot for Microsoft 365 to learn how to implement AI to help ignite creativity, enhance productivity, and strengthen computing and collaboration skills. You’ll learn about the capabilities of Copilot, including how it works, how to configure it, and how to set it up for more powerful searches. You’ll also explore how Copilot works with Microsoft Graph—and your existing Microsoft 365 apps—to provide intelligent, real-time assistance.

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Manage Windows and Surface Devices with Intune

Microsoft 365 Virtual Training Day: Manage Windows and Surface Devices with Intune

Thursday, 9 May 2024 - 12:00 - 2:15 PM NZDT

Friday, 10 May  2024 - 12:00 - 2:45 PM NZDT

 

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft 365 Virtual Training Day from Microsoft Learn. Join us at Manage Windows and Surface Devices with Intune to discover how to accelerate the deployment and adoption of advanced endpoint management tools. Plus, explore the benefits of modernising endpoints and managing company-owned and personal devices through the cloud.

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Manage Microsoft Teams Collaboration Communications Systems

Microsoft 365 Virtual Training Day: Manage Microsoft Teams Collaboration Communications Systems

Thursday, 9 May 2024 - 3:00 - 5:30 PM NZDT

Friday, 10 May 2024 - 3:00 - 5:30 PM NZDT

 

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft 365 Virtual Training Day from Microsoft Learn. Join Microsoft at Manage Microsoft Teams Collaboration Communications Systems to learn how to plan, design, configure and manage a Teams Collaboration Communications System. You’ll explore the many Teams services, features and capabilities that simplify collaboration and boost productivity.

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Fundamentals

Microsoft 365 Virtual Training Day: Fundamentals

Wednesday, 15 May 2024 - 12:00 - 3:30 PM NZDT

Thursday, 16 May 2024 - 12:00 - 4:00 PM NZDT

 

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft 365 Virtual Training Day from Microsoft Learn. Join Microsoft 365 Fundamentals to learn how to simplify the adoption of cloud services while supporting strong security, compliance, privacy and trust. Also, discover how applications such as Microsoft Teams and Microsoft Viva help improve productivity, facilitate collaboration and optimise communications.

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Transform Your Employee Experience with Microsoft Viva

Microsoft 365 Virtual Training Day: Transform Your Employee Experience with Microsoft Viva

Wednesday, 22 May 2024 - 3:00 - 7:00 PM NZDT

 

Join Microsoft at Transform Your Employee Experience with Microsoft Viva, a free event from Microsoft Learn, to discover how to bring people together and create employee experiences that inspire great work, enable productivity and boost team morale. You’ll also learn how to design effective experiences for onboarding, career development, employee recognition and well-being with Viva.

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